ENGL 1100 (Wright): Health and Human Services: Medical

This is a Course Guide for a Health and Human Services contextualized English 1100 course. It contains readings used in the course as well as links to the various academic topic/program area Research Guides.

Program Areas

Dental Hygiene

Health Information Management Technology

Massage Therapy

Medical Assisting

Medical Imaging

Medical Laboratory Technology

Multi-Skilled Health

  • Health Care Manager
  • Pharmacy Technician
  • Phlebotomy


  • Licensed Practical Nursing (LPN)

Respiratory Care

Sterile Processing

Surgical Technology


Readings for these programs are listed below.  Click on the program area name to link directly to the related readings.  The readings are sorted by personal, topical, and research issues to correspond to the three writing projects in the course.

Readings-Dental Hygiene


Advice for new professionals: Corporate and public health careers. (2016). Access, 30(3), 6–27.


Gallegos, K. (2017). Dental Hygiene Roles. Access, 31(5), 12–14.


Joseph, L. (2015). What makes a person successful and happy being a dental hygienist? Access, 29(4), 3–4.



ADHA leads the effort for proposed revisions to the accreditation standards for dental hygiene education programs. (2018). Access, 32(9), 8–9.


Harvey, L. (2019). Quality assurance: The dental hygiene role. Access, 33(1), 4–7.


Iwanski, J. (2015). Social media -- and its impact on the workplace. Access, 29(10), 19–20.


Majeski, J. (2013). Ethical issues for the dental hygienist. Access, 27(4), 16–20.


Snyder, J. (2012). Building diversity in the dental hygiene workforce. Access, 26(4), 13–15.



Barker, T. S., Smith, C. A., Waguespack, G. M., Mercante, D. E., & Gunaldo, T. P. (2018). Collaborative skill building in dentistry and dental hygiene through intraprofessional education: Application of a quality improvement model. Journal of Dental Hygiene, 92(5), 14–21.


Champine, J. M., Inglehart, M. R., Furgeson, D., Halaris, J. F., Fitzgerald, M., Danciu, T. E., & Kinney, J. S. (2018). Loss of idealism or realistic optimism? A cross‐sectional analysis of dental hygiene students’ and registered dental hygienists’ professional identity perceptions. International Journal of Dental Hygiene, 16(1), 114–124.


Daugherty, H. N., & Kearney, R. C. (2017). Measuring the impact of cultural competence training for dental hygiene students. Journal of Dental Hygiene, 91(5), 48–54.


Drown, D. A., Giblin-Scanlon, L. J., Vineyard, J., Smallidge, D., & Dominick, C. (2018). Dental hygienists’ knowledge, attitudes and practice for patients with dental anxiety. Journal Of Dental Hygiene: JDH, 92(4), 35–42.


McGregor, M. R., Lanning, S. K., & Lockeman, K. S. (2018). Dental and dental hygiene student perceptions of interprofessional education. Journal of Dental Hygiene, 92(6), 6–15.


Search, K. R., Tolle, S. L., McCombs, G. B., & Arndt, A. (2018). A study of visible tattoos in entry-level dental hygiene education programs. Journal of Dental Hygiene, 92(1), 6–15.

Readings-Massage Therapy


Dale, C. (2014). Making mistakes. Massage & Bodywork, 29(5), 110–113.


Doyle, T. (2015). The moment you knew you wanted to be a massage therapist. Massage & Bodywork, 30(5), 20–21.


Jones, K. (2014). Practitioner profile. Journal of the Australian Traditional-Medicine Society, 20(2), 132–133.


Schlossberg, B. (2014). More than massage. Massage Magazine, (219), 22–25.


Sweeney, L., & Coverly, K. (2015). Best practices. Who are you today? Massage & Bodywork, 30(1), 22–25.


The top 10 tips for career longevity. (2015). Massage Magazine, (230), 52–53.


Van Dyke, J. (2011). 8 lessons from a massage therapist. Massage Magazine, (187), 12–15.



Menehan K. (2010). Social networking: a massage therapist’s guide. Massage Magazine, (165), 40–46.


Menehan, K., Giese, L. L., Gretch, S., Oniyaomebi, O., & Baglioni, S. (2010). Advice from the field: seated-massage therapists share stories of success and inspiration. Massage Magazine, (174), 40–42.



Pados, B. F., & McGlothen-Bell, K. (2019). Benefits of infant massage for infants and parents in the NICU. Nursing for Women’s Health, 23(3), 265–271.


Robison, J. G., & Smith, C. L. (2016). Therapeutic massage during chemotherapy and/or biotherapy infusions: Patient perceptions of pain, fatigue, nausea, anxiety, and satisfaction. Clinical Journal of Oncology Nursing, 20(2), E34–E40.


Rodríguez-Mansilla, J., González López-Arza, M. V., Varela-Donoso, E., Montanero-Fernández, J., González Sánchez, B., & Garrido-Ardila, E. M. (2015). The effects of ear acupressure, massage therapy and no therapy on symptoms of dementia: A randomized controlled trial. Clinical Rehabilitation, 29(7), 683–693.


Wiecek, M., Szymura, J., Maciejczyk, M., Szygula, Z., Cempla, J., Borkowski, M., … Szyguła, Z. (2018). Energy expenditure for massage therapists during performing selected classical massage techniques. International Journal of Occupational Medicine & Environmental Health, 31(5), 677–684.

Readings-Medical Imaging


Buehler, J. (2015). To be effective, take action. ASRT Scanner, 48(1), 19.


Kudlas, M. (2016). The career-driving power of practical education. ASRT Scanner, 49(2), 34–36.


Ludwig, R. (2015). Developing the future. ASRT Scanner, 48(2), 21.


Picone, J. (2015). 67 years of imaging and loving it. ASRT Scanner, 48(1), 22–23.


Reed, J. (2015). What do you want to be when you grow up? Motherhood profoundly changed her view of imaging children. ASRT Scanner, 48(1), 20.




Bassett, M. (2012). Best practices: Created by radiographers, for radiographers. ASRT Scanner, 45(2), 22–26.


Ebba Maldonado, L., & Huda, K. (2018). Increasing the cultural competence of student radiographers. Radiologic Technology, 89(6), 616–620.


Fazal, M. I., Patel, M. E., Tye, J., & Gupta, Y. (2018). The past, present and future role of artificial intelligence in imaging. European Journal of Radiology, 105, 246–250.



Busch, S. H., Hoag, J. R., Aminawung, J. A., Xu, X., Richman, I. B., Soulos, P. R., … Gross, C. P. (2019). Association of state dense breast notification laws with supplemental testing and cancer detection after screening mammography. American Journal of Public Health, 109(5), 762–767.


Clark, K. R., & Eastland, R. (2019). Managers’ perspectives on generational differences in medical imaging departments. Radiologic Technology, 90(5), 442–449.


Cohen, T., & Legg, J. (2019). Emotional well-being and stress among radiologic science students. Radiologic Technology, 90(5), 450–458.


Mizrahi, D. J., Parker, L., Zoga, A. M., & Levin, D. C. (2018). National trends in the utilization of skeletal radiography from 2003 to 2015. Journal of the American College of Radiology, 15(10), 1408–1414.


Ng, J. H. S., & Doyle, E. (2019). Keeping children still in medical imaging examinations- immobilisation or restraint: A literature review. Journal of Medical Imaging & Radiation Sciences, 50(1), 179–187.

Readings-Multi-Skilled Health


Randle, J. H. (2018). The importance of doing phlebotomy right. MLO: Medical Laboratory Observer, 50(10), 40–41.


Taras, E. (2012). Compounding the issue. BusinessWest, 28(11), 38.


Traynor, K. (2017). Pharmacy directors say technicians are valuable investment. American Journal of Health-System Pharmacy, 74(10), 630–632.



Adams, A. J., Desselle, S., Austin, Z., & Fenn, T. (2019). Pharmacy technicians are people, too! Let’s consider their personal outcomes along with other pharmacy outcomes. Annals of Pharmacotherapy, 53(5), 545–547.


Dawson, B. (2019). Laboring to find workers: A strong economy is not helping retailers find quality employees. Now what? Drug Store News, 56.


Lavender, J. (2019). Phlebotomist be safe! Journal of Continuing Education Topics & Issues, 21(2), 34–38.


Ponti, S. (2011). Tips from the clinical experts. Phlebotomists act as educators. MLO: Medical Laboratory Observer, 43(8), 36.


Traynor, K. (2018). Hospitals get serious about pharmacy technician training. American Journal of Health-System Pharmacy, 75(8), 503–505.


Traynor, K. (2018). Insurers restrict copayment coupons but leave coverage explanations to pharmacy staff. American Journal of Health-System Pharmacy, 75(19), 1437–1439.



Bell, M., Bogar, C., Plante, J., Rasmussen, K., & Winters, S. (2018). Effectiveness of a novel specimen collection system in reducing blood culture contamination rates. JEN: Journal of Emergency Nursing, 44(6), 570–575.


France, C. R., France, J. L., Frame, B. T. A., Venable, G. A., & Menitove, J. E. (2016). Fear of blood draw and total draw time combine to predict vasovagal reactions among whole blood donors. Transfusion, 56(1), 179–185.


Mattingly, A. N. (2018). Entry-level practice requirements of pharmacy technicians across the United States: A review. American Journal of Health-System Pharmacy, 75(14), 1057–1063.


Nian-Tsi Wang, B., Brummond, P., & Stevenson, J. G. (2016). Comparison of barcode scanning by pharmacy technicians and pharmacists’ visual checks for final product verification. American Journal of Health-System Pharmacy, 73(2), 69–75.

Readings-Respiratory Care


Carlin, B. W. (2011). The office setting: A true place for the respiratory therapist. RT: The Journal for Respiratory Care Practitioners, 24(10), 22–27.


Jones, T. D. (2017). From here to there: Vision, value, and the advancement of respiratory care. Respiratory Care, 62(5), 636–638.




Brake, K. (2017). Transforming clinical research into everyday practice: are respiratory care practitioners proactive or reactive? Canadian Journal of Respiratory Therapy, 53(1), 5–6.


Papadakos, P. J. (2014). Electronic distractions of the respiratory therapist and their impact on patient safety. Respiratory Care, 59(8), 1306–1309.


Sauer, D., Miller, J., Falatko, N., Wann, K., & Kohler, S. (2016). Implementing a respiratory care department “clinical ladder.” RT: The Journal for Respiratory Care Practitioners, 29(9), 16–19.



Becker, E. A., Hoerr, C. A., Wiles, K. S., Skees, D. L., Miller, C. H., & Laher, D. S. (2018). Utilizing respiratory therapists to reduce costs of care. Respiratory Care, 63(1), 102–117.


Metcalf, A. Y., Stoller, J. K., Fry, T. D., & Habermann, M. (2015). Patterns and factors associated with respiratory care protocol use. Respiratory Care, 60(5), 636–643.


Smith, S. G., Endee, L. M., Benz Scott, L. A., & Linden, P. L. (2017). The future of respiratory care: Results of a New York state survey of respiratory therapists. Respiratory Care, 62(3), 279–287.


Sole, M. L., & Bennett, M. (2014). Comparison of airway management practices between registered nurses and respiratory care practitioners. American Journal of Critical Care, 23(3), 191–200.

Research Guides



These links are for Research Guides related to the program areas.  Links found in those Research Guides will lead you to websites, books, journals, and other resources connected to the program.



Readings-Health Information Management Technology


Goedert, J. (2014). Rights and wrongs on the HIM front lines. Not all decisions pay off for health information management leaders, but many bring lasting benefits. Health Data Management, 22(9), 22–24.


Haggarty, C., & Ives, J. (2005). Eight methods for improving coding quality and efficiency. Health Information Management Journal, 34(2), 59–60.




Madison, M., Rudman, W. J., Hart-Hester, S., Caputo, N., French, M., & Jones, W. A. (2012). Leveraging health information technology and health information management in rural America: A health summit commentary. Journal of Rural Health, 28(1), 4–7.


Matthews, M. B., & Hodach, R. (2012). Automation is key to managing a population’s health. Hfm (Healthcare Financial Management), 66(4), 74–80.


Parikh, C. (2018). Safeguarding electronic protected health information: A non-techie guide for healthcare leaders. Hfm (Healthcare Financial Management), 1–6.


Tran, J., Cennimo, D., Chen, S., & Altschuler, E. L. (2013). Teaching billing and coding to medical students: A pilot study. Medical Education Online, 18.


Withrow, S. C. (2010). How to avoid a HIPAA horror story. Hfm (Healthcare Financial Management), 64(8), 82–88.




Adler, M. J., & Pfeifer, E. (2017). Information blocking: Is it occurring and what policy strategies can address it? Milbank Quarterly, 95(1), 117–135.


Lustria, M. L. A., Smith, S. A., & Hinnant, C. C. (2011). Exploring digital divides: An examination of eHealth technology use in health information seeking, communication and personal health information management in the USA. Health Informatics Journal, 17(3), 224–243.


Reza Nouraei, S. A., Virk, J. S., Hudovsky, A., Wathen, C., Darzi, A., & Parsons, D. (2016). Accuracy of clinician-clinical coder information handover following acute medical admissions: Implication for using administrative datasets in clinical outcomes management. Journal of Public Health, 38(2), 353–362.


Thorpe, J. H., Gray, E. A., & Cartwright-Smith, L. (2016). Show us the data: The critical role health information plays in health system transformation. Journal of Law, Medicine & Ethics, 44(4), 592–597.


Tsopra, R., Peckham, D., Beirne, P., Rodger, K., Callister, M., White, H., … Wyatt, J. C. (2018). The impact of three discharge coding methods on the accuracy of diagnostic coding and hospital reimbursement for inpatient medical care. International Journal of Medical Informatics, 115, 35–42.


Readings-Medical Assisting


Goldenberg, S. (2011). Critical thinking for medical assistants. AMT Events, 28(1), 22–25.


Gregory, M. E. (2014). Researching the scope of practice for medical assistants. AAACN Viewpoint, 36(2), 13–14.


Janeczko, D. (2012). The future of medical assisting. AMT Events, 29(3), 164–166.


The meaningful use rule and medical assistants... Jill Carlson. (2015). AMT Events, 32(1), 22–23.




Gabl, N. (2014). Meaningful use and medical assistants: What does this mean for their career? AMT Events, 31(2), 86–89.


Martinez, M., Bigney, J., & Jernigan, J. (2014). A feedback tool to improve physician-medical assistant communication. Family Practice Management, 21(3), 5–9.



Block, L., Flynn, S. J., Cooper, L. A., Lentz, C., Hull, T., Dietz, K. B., & Boonyasai, R. T. (2018). Promoting sustainability in quality improvement: an evaluation of a web-based continuing education program in blood pressure measurement. BMC Family Practice, 19, 1–n.pag.


Chapman, S. A., & Blash, L. K. (2017). New roles for medical assistants in innovative primary care practices. Health Services Research, 52, 383–406.


Elder, N. C., Jacobson, C. J., Bolon, S. K., Fixler, J., Pallerla, H., Busick, C., … Pugnale, M. (2014). Patterns of relating between physicians and medical assistants in small family medicine offices. Annals of Family Medicine, 12(2), 150–157.


Rodriguez, H. P., Friedberg, M. W., Vargas-Bustamante, A., Chen, X., Martinez, A. E., & Roby, D. H. (2018). The impact of integrating medical assistants and community health workers on diabetes care management in community health centers. BMC Health Services Research, 18(1), n.pag.


Willard-Grace, R., DeVore, D., Chen, E. H., Hessler, D., Bodenheimer, T., & Thom, D. H. (2013). The effectiveness of medical assistant health coaching for low-income patients with uncontrolled diabetes, hypertension, and hyperlipidemia: protocol for a randomized controlled trial and baseline characteristics of the study population. BMC Family Practice, 14(1), 27–36.


Readings-Medical Laboratory Technology


Risk, N. (2015). What do MTs and MLTs do? Exploring the tasks of laboratorians. MLO: Medical Laboratory Observer, 47(11), 30–34.


Roussakis, M. (2017). Three ways new graduates can contribute in the medical laboratory profession. Canadian Journal of Medical Laboratory Science, 79(3), 13.



Annual salary survey of laboratory professionals. (2018). MLO: Medical Laboratory Observer, 50(3), 22–25.


Barnes, M. (2014). Can medtech keep up with consumers’ great expectations? Medical Design Technology, 18(2), 28–30.




Morris, S., Otto, C. N., & Golemboski, K. (2013). Improving patient safety and healthcare quality in the 21st century--Competencies required of future medical laboratory science practitioners. Clinical Laboratory Science, 26(4), 200–204.


Rajan, D. (2015). Awareness about occupational hazards: A comparative study. Pranjana: The Journal of Management Awareness, 18(1), 1–11.




Adderton, J. (2019). Difficult doctors: Tips for students and new nurses.


Adderton, J. (2019). Humble nurses do this.


Fehring, G. (2018). Reflections on a career in nursing. Journal of the Australasian Rehabilitation Nurses’ Association (JARNA), 21(1), 5–8.


Mills, M. (2019). Workplace violence: Is it just part of a nurses job?


Spawn, N. (2017). How do you adapt your plans for a nursing career when the unexpected occurs. Clinical Journal Of Oncology Nursing, 21(6), 765.



Jones, S., & Spencer, M. S. (2009). Can registered nurse staffing affect quality and compliance? Journal of Health Care Compliance, 11(3), 49–54.


Kubin, L. (2019). Is there a resurgence of vaccine preventable diseases in the U.S.? Journal of Pediatric Nursing, 44, 115–118.


Nurse Beth. (2019). What’s the difference between right-to-work and at-will employment?


Role of the licensed practical nurse/licensed vocational nurse in the school setting: Position statement. (2016). NASN School Nurse, 31(5), 297–298.


Stacey, G., Johnston, K., Stickley, T., & Diamond, B. (2011). How do nurses cope when values and practice conflict? Nursing Times, 107(5), 20–23.


Vee, R. (2019). Ask me if I’m safe at home.



Glerean, N., Hupli, M., Talman, K., & Haavisto, E. (2017). Young peoples’ perceptions of the nursing profession: An integrative review. Nurse Education Today, 57, 95–102.


Jones, C. B., Toles, M., Knafl, G. J., & Beeber, A. S. (2018). An untapped resource in the nursing workforce: Licensed practical nurses who transition to become registered nurses. Nursing Outlook, 66(1), 46–55.


Mazurenko, O., Gupte, G., & Shan, G. (2014). A comparison of the education and work experiences of immigrant and the United States of America-trained nurses. International Nursing Review, 61(4), 472–478.


Odhiambo, B., Murray-Garcia, J., & Ackerman-Barger, K. (2019). Exploring nursing knowledge of Black American diversity. Journal of Cultural Diversity, 26(2), 69–75.


Shen, Q., Peltzer, J., Teel, C., & Pierce, J. (2015). The initiative to move toward a more highly educated nursing workforce: Findings from the Kansas registered nurse workforce survey. Journal of Professional Nursing, 31(6), 452–463.


Souza Saraiva Ferreira, A. C., & Honroato Franzoi, M. A. (2019). Knowledge of nursing students about autistic disorders. Journal of Nursing UFPE / Revista de Enfermagem UFPE, 13(1), 51–60.


Readings-Sterile Processing


Berg, D. S. (2012). A view from the trenches: Sterile processing benchmarks. Biomedical Instrumentation & Technology, Suppl, 24–26.


Best sterile processing managers anticipate, collaborate, stay up to date. (2014). OR Manager, (12), 18–21.


Passut, J., Duro, M., Berg, D. S., Seavey, R., & Swenson, D. (2015). A roundtable discussion: The many challenges of sterile processing. Biomedical Instrumentation & Technology, 49(4), 261–267.



Ames, H., & Beauclair, S. (2019). The impact of sterile processing functions on hospital reimbursement. Healthcare Purchasing News, 43(3), 40–43.


Better communication and teamwork improve sterile processing efficiency. (2015). OR Manager, 17–30.


Condon, L. (2012). Safe sterile processing supports safe patient care. Biomedical Instrumentation & Technology, Suppl, 20–23.


Duro, M. (2014). A common sterile processing challenge - loaner instrumentation. Healthcare Purchasing News, 38(4), 38–41.


Sargent, J. (2018). Sterile Processing succeeds with standards, team efforts: Certification punctuates the need for quality performance. Healthcare Purchasing News, 42(11), 64.


Wright, P. J. (2019). Sterile processing facilities. Health Facilities Management, 32(3), 38–41.


Young, M. (2012). Top 10 risks in sterile processing. Biomedical Instrumentation & Technology, Suppl, 15–19.



Farrelly, J. S., Clemons, C., Witkins, S., Hall, W., Christison-Lagay, E. R., Ozgediz, D. E., … Caty, M. G. (2017). Surgical tray optimization as a simple means to decrease perioperative costs. Journal of Surgical Research, 220, 320–326.


Ipaktchi, K., Kolnik, A., Messina, M., Banegas, R., Livermore, M., & Price, C. (2013). Current surgical instrument labeling techniques may increase the risk of unintentionally retained foreign objects: A hypothesis. Patient Safety in Surgery, 7(1), 1–4.


Seavey, R. E. (2010). Collaboration between perioperative nurses and sterile processing department personnel. AORN Journal, 91(4), 454–462.


Readings-Surgical Technology


Frey, K. B. (2011). Developing a core curriculum: surgical technologists share their experience. Biomedical Instrumentation & Technology, 45(6), 441–444.


Wolfe, K. (2010). Surgical technicians. California Job Journal, 28(1236), 7.



AORN position statement on orientation of the registered nurse and surgical technologist to the perioperative setting. (2018). AORN Journal, 108(1), 59–63.


Beauclair, S. (2016). The surgical instrument protection team. Healthcare Purchasing News, 40(9), 46–49.


Providing first assistants common. (2011). OR Manager, 27(1), 12–14.


Reece, M., Troeleman, N. D., McGowan, J. E., & Furuno, J. P. (2011). Reducing the incidence of retained surgical instrument fragments. AORN Journal, 94(3), 301–304.



Cabral, R. A., Eggenberger, T., Keller, K., Gallison, B. S., & Newman, D. (2016). Use of a surgical safety checklist to improve team communication. AORN Journal, 104(3), 206–216.


Cruz, S. A., Idowu, O., Ho, A., Lee, M. J., & Shi, L. L. (2019). Differing perceptions of preoperative communication among surgical team members. American Journal Of Surgery, 217(1), 1–6.


Nelson, B., Na Eun, K., Sullivan, B., O’Neal, P., Sanchez, V., Whang, E., & Kristo, G. (2019). Playing the surgical technologist role by surgery residents improves their technical and nontechnical skills. Journal of Surgical Research, 238, 57–63.


Steelman, V. M., Schaapveld, A. G., Storm, H. E., Perkhounkova, Y., & Shane, D. M. (2019). The effect of radiofrequency technology on time spent searching for surgical sponges and associated costs. AORN Journal, 109(6), 718–727.

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