Multimedia Support Center: Faculty and Staff

Attention: Due to COVID-19, all MSC services are virtual. The Multimedia Studio, Multimedia Lab, Studio 109, and all equipment rentals are not available at this time. Multimedia Support and troubleshooting are still available remotely by contacting our offices at msc@cscc.edu or 614-287-2297.

Services for Faculty and Staff

Support and Assistance:

Technical and creative advising and consultation on multimedia projects.

Assistance with obtaining resources for multimedia courses and demonstrations. 

Assistance in media resizing and formatting.

 

Media Transfer Services:

Copyright compliant transfers from DVD, CD, VHS, DV Tape, Cassette Tape, and Vinyl.

 

Media Duplication Services:

Copyright compliant duplication of DVDs, CDs, and USB.

Questions about copyright? We can help.

 

Production Services:

Multimedia Support Staff are able to provide audio and video recording of events, activities, and instructional aids in our studio space. We have the capability to handle multi-camera, 4K HD, live streaming, green screen, and live playback and monitoring. We can also provide production resources for hands-on instructional activities. 

Regular Semester Office Hours

Monday - Thursday

8:00am - 7:00pm

Friday

8:00am - 6:00pm

Saturday

​10:00am - 3:00pm

Appointments for any of our services can be scheduled by asking a technician or contacting our office.

(Office hours change during semester breaks, contact us for updated break hours.)

Multimedia Support Center

Technician, Multimedia

Nathan Gjerstad's picture
Nathan Gjerstad
Contact:
614-287-2297

Ask the Library!

Faculty Services

Are you a faculty member looking for other Library services? Check out the Library's Faculty Services page here.

Helpful Info

The Multimedia Support Center offers some video and audio equipment for check out at the Circulation Desk. Some equipment is limited to patrons who have fulfilled the proper prerequisites. Others are available to all patrons. Visit our Equipment Checkout page for more details.

We provide additional equipment usage to those who are using our Studio or Whisper Room spaces. This equipment can only be used within these spaces. To reserve the Studio, visit our Studio Page. To reserve our Whisper Room audio recording booth, visit our Whisper Room Page.

The Circulation Desk also lends headphones, laptops, and Wacom drawing tablets to patrons visiting the Library. Find out more about equipment check out from the circulation desk on their page.

If you are a staff or faculty member and you require video or audio production needs as part of your instruction, please contact Distance Education & Instructional Support. If you require in-class audio and visual equipment needs, such as a monitor or projector, you should reach out to CSCC IT Support at helpdesk@cscc.edu or 614-287-5050

 If you need assistance with scanning or using any of the technology in our lab, feel free to ask a Technician or staff member. Assistance can be found within the Multimedia Lab (Co 109) by ringing the doorbell in back, or by asking at the Circulation Desk.

We try to always have someone on hand to help provide support when needed in the lab. Sometimes, however, we may be away or busy performing other duties. If there isn't anyone available to assist you, or if you prefer to learn at your own rate, here are tips on how to use some common technology in our lab.

Unfortunately we cannot provide instruction on how to use an entire software. We provide support for Multimedia projects. 

We can provide instruction on how to accomplish a specific task, provide technical support for issues you may encounter, walk you through a non-assigned process, or give artistic criticism and advice. Our instruction could come in the form of person to person instruction or links to additional resources, depending on our schedule and the content.

If you require instruction on an entire software, we would recommend looking for courses at Columbus State Community College. If you prefer to learn at your own speed or need to learn quickly, we suggest online tutorial courses, such as those offered from LinkedIn Learning, Adobe TV, or the Adobe Training and Tutorials site.

If you require assistance on assignments, we would suggest the CSCC tutoring services which is free to students. 

If you're unsure on if we can assist you or where to go to seek further assistance, feel free to ask us and we can help find the right assistance for you.

When working on a Multimedia Project, you may need to add additional images, music or video. Not all Multimedia content is available for you to use. Most Multimedia content is subject to Copyright.

As it applies to Multimedia, copyright is the legal right that a content creator has to their own work. Copyright allows the creator of the work the exclusive rights to:

1. Make a copy of the work.

2. Distribute the work to others.

3. Display or perform the work publicly.

4. Make a derivative of the work.

Copyright can be granted to others via the creator's permission. This can be done by licensing out the work, which allows selected others the right to use the work under certain conditions, or by the creator waiving their rights to the work and granting full ownership to another party. Certain companies specialize in licensing media to individuals and organizations, such as the Motion Picture Licensing Corporation (MPLC) or the American Society of Composers, Authors, and Publishers (ASCAP).

Additionally, some media creators have graciously allowed their work to be use with what is known as a Creative Commons License. These Licenses still grant the copyright to the original creator, but they also grant others to use the media for certain purposes. For instance, some licenses allow anyone to use a piece of media as long as the Copyright holder is credited. Other licenses are more restrictive. To find media with Creative Commons Licenses, and for more information on Creative Commons, visit our Interactive Media LibGuide.

"Fair Use" is another exception to copyright law which allows restricted use of copyrighted material (Section 107). Fair use depends on what part and how much of the work is used. There is no perfect formula when it comes to fair use and it can be very tricky. Each piece of work is different and has different considerations when it comes to what is used and how much. If you are uncertain if your use of a work falls within fair use or not, we suggest consulting with legal experts before using the work.

Please visit the U.S. Copyright Office website for more information on copyright law and fair use. You can also visit our Copyright Research Guide for more information or ask a Multimedia Support Staff member. If you have questions about Creative Commons or Open Educational Resources, check out our Open Educational Resources Research Guide.

Here in the Multimedia Support Center we are copyright compliant. This means that we cannot make copies of any work that copyright has not been obtained for. This means we cannot make a copy of the latest Disney film, even if you've bought the DVD. We cannot make prints of the movie's poster for you to display around campus. Any action that violates copyright law cannot be performed by us.

By being copyright compliant we are protecting ourselves and you. Copyright is a very serious criminal offense in the U.S. Violation of copyright is seen as theft and, depending on the severity of the violation, can lead to significant fines and time in jail. If we knowingly violate copyright law then we put ourselves and you in danger.

We know it can be difficult to do what you need with copyright laws getting in the way. However, there are ways around them and we can help with that. Copyright is outlined in the U.S. Code Title 17, which also outlines several exceptions to Copyright law that can help, especially in an educational environment. 

Contact us if you have any questions about the appropriate ways to obtain copyright or visit the U.S. Copyright Office website.

You can also visit our Copyright Research Guide for more information.

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